Atunelle · Legal

Privacy
Policy

🔒 Your data is never sold 📅 16 March 2026 12 sections · ~4 min
12 Sections
0 Data sold
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Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use Atunelle.

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Your agreement
By downloading or using the app, you agree to this Privacy Policy. If you do not agree, please do not use Atunelle.
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What we collect

Personal information

  • Email address
  • Account details — name and preferences
  • Device identifiers

Wellness information provided by you

  • Mood, energy, and daily check-ins
  • Lifestyle data — food, activity, sleep
  • Cycle-related information
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Not medically verified
Wellness data is provided voluntarily by you. Atunelle is not a medical device and does not verify health information.

Usage & technical data

  • App interactions and feature usage
  • Device type and operating system
  • Time zone
  • Notification tokens
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How we use your information

We only use your data to make Atunelle better for you:

  • Provide personalised wellness insights and recommendations
  • Improve app performance and features
  • Send reminders and notifications you request
  • Ensure account security and prevent misuse
  • Process subscription payments and manage billing
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AI & recommendations

Atunelle uses automated systems to generate personalised insights and suggestions based on the data you provide.

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Not medical advice
All AI-generated content is informational only and does not constitute medical advice. Always consult a qualified healthcare professional for medical decisions.
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Data sharing

We do not sell, rent, or trade your personal data. We may share limited data only in these situations:

  • Service providers — trusted partners who help us operate the app (cloud hosting, analytics), bound by strict confidentiality agreements
  • Legal requirements — when required by applicable law or to protect the rights and safety of our users
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Data security

We use industry-standard security measures to protect your data, including encryption in transit and at rest. Access to personal data is restricted to authorised personnel only.

While we take every reasonable precaution, no digital system can be guaranteed completely secure. We encourage you to use a strong, unique password for your account.

Your rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or outdated information
  • Request deletion of your account and data
  • Opt out of marketing and notification emails at any time
  • Receive a copy of your data in a portable format

To exercise any of these rights, contact us at hello@atunelle.com — we respond within 30 days.

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Data retention Updated

We retain your data only as long as necessary:

Data typeHow long we keep it
Account & wellness dataFor the life of your account, plus 30 days after deletion for recovery
Usage & technical dataUp to 12 months for analytics and performance
Legal & billing recordsUp to 7 years where required by law

After these periods, data is securely deleted or anonymised.

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Data deletion New

You have the right to have your data permanently deleted. Two ways to do this:

  • 1
    Delete in the app
    Go to Settings → Account → Delete Account. Your account and all associated data will be permanently deleted within 30 days.
  • 2
    Send us an email
    Write to hello@atunelle.com. We'll process your request within 30 days and confirm by email.
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Legal exceptions
Some data may be retained longer if required by law — see Data retention above for details.
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Children's privacy

Atunelle is not intended for users under 16. We do not knowingly collect personal data from minors. If you believe a child has created an account, contact us immediately at hello@atunelle.com and we will delete the account promptly.

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Changes to this policy

We may update this Privacy Policy from time to time. We'll notify you of significant changes via the app or by email before they take effect. Continued use of Atunelle after changes are published means you accept the updated policy.

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Contact

Questions about how we handle your data? We're here — and we actually read every message.

Privacy enquiries
We respond within 30 days
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